AI-Powered Customer Service Automation
The company's support team was overwhelmed by repetitive customer inquiries, with no after-hours coverage — leading to delayed responses and lost business opportunities.
PythonGenAIVector SearchREST APIReact
01About
I'M LEARNING TO BUILD ON THE AI FRONTIER — TURNING IDEAS INTO SYSTEMS, AND SYSTEMS INTO SOMETHING USEFUL. NOT PERFECT, BUT ALWAYS IMPROVING.
AI & DATA ENGINEERING STUDENT AT ENSA AGADIR, FOCUSED ON ONE QUESTION: HOW DO WE MOVE FROM INTERESTING DEMOS TO REAL-WORLD IMPACT?
I BUILD, EXPERIMENT, AND ITERATE — TRYING TO SOLVE REAL PROBLEMS AND UNDERSTAND WHAT MAKES SYSTEMS ACTUALLY WORK BEYOND THE NOTEBOOK.
"The people who are crazy enough to think they can change the world are the ones who do."
— Steve Jobs"AI is the new electricity."
— Andrew Ng0+Projects shipped
0Certifications
0Internship
02Projects
E-Commerce BI Dashboard
Raw e-commerce data from orders, payments, and reviews sat in disconnected CSV files — making it impossible for decision-makers to extract actionable insights.
ETLSQL ServerData WarehousingPower BIStreamlit
Enterprise Port Operations Platform
A multi-department port authority needed a unified system to manage vessel traffic, operations, finance, and HR — with strict data governance across 15+ entities.
Oracle DBPL/SQLJavaSpring BootRBAC
L'Artisan — AI Home Repair Platform
Over 150,000 skilled artisans in Morocco struggle with unemployment — not due to lack of expertise, but lack of market visibility and client access.
Computer VisionPythonSystem DesignAI Diagnostics
03Experience
Jul 2025 – Aug 2025
AI & Web Development Intern
Media Leo Tech — AgadirDesigned and deployed an intelligent RAG chatbot leveraging internal company documents for 24/7 automated customer service. Built the backend with FastAPI and REST APIs for chatbot management, user handling, and automatic translation. Developed a dynamic multilingual frontend in React/TypeScript and deployed the full stack on a production VPS.
Feb 2024 – Jun 2024
Head of Production Department
INJAZ AL-MAGHRIB — AgadirLed cross-departmental coordination to ensure smooth execution of production operations. Organized workflows, managed resource allocation to improve productivity and reduce costs, and maintained a positive team environment through conflict resolution and clear communication.
03.1Certifications
OCI 2025 Generative AI ProfessionalOracle University
Hackathon RamadanIAParticipation & Reward
Claude Code in ActionAnthropic
GenAI Job SimulationForage
Supervised Learning with scikit-learnDataCamp
Introduction to Data and Data Science365 Data Science
Git and GitHub365 Data Science
Generative AI Overview for Project ManagersPMI
Introduction to JavaDataCamp